Need help with Ask Bro?

For support, billing questions, account help, privacy requests, or general enquiries, contact us at:

Email: info@askbro.co.za
Website: www.askbro.co.za

We aim to respond as soon as reasonably possible.

Support Topics

Billing and Subscriptions

Ask Bro subscriptions are managed through Google Play.

If you need to manage, cancel, or request help with a subscription, please use your Google Play account subscription settings.

Refunds are handled according to Google Play policy.

Restore Purchase

If you purchased Ask Bro Premium and premium access is not showing in the app:

1. Open Ask Bro.
2. Go to Profile.
3. Tap Restore Purchase.
4. Make sure you are using the same Google Play account used for purchase.

If the issue continues, contact:

info@askbro.co.za

Account Access

If you cannot access your account, please email us from the email address linked to your Ask Bro account where possible.

Delete Account

You can delete your Ask Bro account inside the app:

1. Open Ask Bro.
2. Go to Profile.
3. Select Delete Account.
4. Confirm deletion.

If you need help, contact:

info@askbro.co.za

Deleting your Ask Bro account does not automatically cancel your Google Play subscription. You must cancel subscriptions through Google Play.

Report a Problem

If something is not working, please include:

• your device model,
• app version,
• what you were trying to do,
• screenshots if possible,
• the email linked to your Ask Bro account.

Email: info@askbro.co.za

We love FEEDBACK. Talk to us on the success in your life from Ask Bro. Leave a Google Play Store review. Tell us what you would like to see in the app. We appreciate and love talking to you.